Welcome To Model Realm
Important Announcement: A quick update with the COVID-19 Situation Updated 06/08/2020
We are open and continuing to deal with all orders placed via the website and eBay, however we are now operating on a very reduced basis for the foreseeable future. Due to high demand orders will take longer to be delivered, our normal delivery schedules have needed to be extended.
Standard delivery will now be up to 10 workings days. This is to reflect the current disruption within the warehouse, supply chain and the high demand on postal and courier services.
When choosing DPD Next day please take into consideration the number of days for dispatch currently we put this at 3 - 5 days
Royal Mail 1st & 2nd Class is taking much longer than usual in certain areas we are seeing 7 - 10 working days from dispatch on 2nd class
We will try to uploaded tracking information to your order where possible. Please check your junk or spam mail for your order shipped email. If you require information on your order please allow 5 working days from date of order before contacting us and please allow 7 working days after receiving the order dispatched email before you contact us.
We thank you for your custom, understanding and patience during this time, Stay at home and keep modelling
The Model Realm Team